TERMS AND CONDITIONS
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Welcome to Del Vachya.
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These are the terms and conditions for:
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(Hereinafter referred to as “Del Vachya”).
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By using the website and purchasing products available on the website, you agree to be bound
by these terms and conditions, the privacy policy, the cookie policy, the shipping policy and the
refund policy. In these terms and conditions, the words "website" refer to the website, "we",
"us", "our" and "Del Vachya" refer to Del Vachya and "user", “customer”, "you" and “your" refer
to you, the user and customer of Del Vachya.
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The following terms and conditions apply to the website, products and services offered by Del
Vachya. This includes the mobile and tablet versions as well as any other version of Del Vachya
accessible via desktop, mobile, tablet, social media or other devices.
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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR
OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.
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1. ELIGIBLITY
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You may use the website and purchase the products only in compliance with these terms and
all applicable local, state, national, and international laws, rules, and regulations.
Access and registration to the website and purchase of products are available for all ages. It is
the responsibility of parents and legal guardians to determine whether any of the content and
products are appropriate for their children or minors in custody.
By using the website and purchase the products, you represent and warrant that you have the
full right, power and authority to enter into these terms and to fully perform all of your
obligations hereunder. You further represent and warrant that you are under no legal disability
or contractual restriction that prevents you from entering into these terms.
You represent and warrant that your use of the website does not violate any applicable law or
regulation. Del Vachya may, in its sole discretion, refuse to offer the website and products to
any user and change its eligibility criteria at any time. This provision is void where prohibited by
law and the right to access the service and the website is revoked in such jurisdictions.
Promotions, contests and sweepstakes are subject to their own terms and conditions and may
be terminated without notice. Before entering any contest or sweepstakes, please refer to the
terms and conditions of each contest or sweepstakes, which shall form an integral part of these
terms and conditions.
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2. NOTIFICATIONS AND NEWSLETTER
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By providing Del Vachya with your email address and phone number, you agree that we may use
your email address to send you notifications about the status of your order, important
communications about our services or products, news and special content. We may also use
your email address and phone number to send you notifications via SMS messages, push
notifications and other messages, such as changes to service features, product news and special
offers on our products. If you do not wish to receive these emails, SMS messages or push
notifications, you may opt-out of receiving them by sending us your request through our contact
information or by using the "unsubscribe" option in emails or by replying with the word "STOP"
to SMS messages. Opting out may prevent you from receiving emails, SMS messages and push
notifications about updates to your order, news or special offers on our products.
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3. ARTWORKS
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Del Vachya offers original artwork, limited edition prints and prints.
All artwork appearing on this website are original creations of Del Vachya and are protected by
copyright and other intellectual property rights. No artwork or material included on this website
may be copied, modified, reproduced, sold, downloaded, posted, transmitted, distributed or
used for any purpose, by any person or entity, without the prior written permission of Del
Vachya. You may not copy, add to, delete, distort or modify any material contained in the
artwork. Any unauthorised attempt to modify any material contained in the artwork for any
purpose other than as intended is strictly prohibited and constitutes a violation of Del Vachya's
copyright and intellectual property rights.
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By placing an order for an artwork, you offer to purchase the artwork for the price advertised
and indicated on the website at the time of purchase. For original artworks we offer a white
glove delivery and installation service. The buyer must select the installation service at the time
of ordering.
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When a customer places an order for an artwork, Del Vachya will send you an email in order to
confirm the purchase and payment. This confirmation email will be produced automatically so
that the user has the confirmation of his purchase and the details of the order.
We reserve the right to limit the number of units purchased by each user. Del Vachya also
reserves the right to limit sales of artwork on a regional or jurisdictional basis.
Del Vachya may change or discontinue the availability of artwork at any time at its sole
discretion. If an order for an artwork is cancelled, any payment made will be refunded in full.
This does not affect your statutory rights.
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All new orders are considered separately, and each is treated individually.
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4. PRICES
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Del Vachya reserves the right to determine the price of the products. Product pricing will be
available on each product page. Product prices and shipping costs are subject to change at any
time. Please note that duties and taxes are not included in the final price.
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Del Vachya will make reasonable efforts to keep the price information published on the website
up to date. We encourage you to check our website periodically for current pricing information.
Will always try to make sure that the prices on the website is accurate. However, some errors in
terms of price may occur from time to time, including but not limited to human error,
mechanical error or the like. Should an error in pricing be discovered, the customer will be
informed of such error. The option to reconfirm the order will be given to the user at the correct
price. The user also has the option to cancel the order should the user not be satisfied with the
correct price communicated on the said product order.
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5. PAYMENTS
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Products will be paid for via the following payment methods and platforms:
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• Credit/Debit card (Visa, Mastercard, etc.),
• Wix Payments
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The customer must pay the price of the product stipulated in the order before the product is
shipped to the customer. Payment will be charged to the buyer's credit or debit card or debited
to the buyer's PayPal account immediately after placing the order for the product(s) purchased.
Once the transaction has been processed, we will send you an electronic receipt of the
transaction to the email address you provide.
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If you find any inconsistency in your billing, please contact us through our contact information
or you can make the claim through the customer service of the corresponding payment
platform.
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If your card is declined, you will receive an error message. No payment will be charged to your
card and no order will be processed. There may be a pending transaction on your account until
your card issuing bank withdraws the authorisation. This usually takes 2 to 5 business days. Your
card may be declined for various reasons such as insufficient funds, AVS (Address Verification
System) mismatch or you have entered an incorrect security code.
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If your payment is declined, you must provide an alternative payment method or provide
another card where payment can be charged and processed.
Your payment information will be treated and safeguarded with total security and with the
exclusive purpose of processing the purchase of the products. Del Vachya reserves the right to
contract any payment platform available in the market, which treats your data for the exclusive
purpose of processing the purchase of the products.
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6. PRODUCT DESCRIPTIONS
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Del Vachya attempts to be as accurate as possible. However, Del Vachya does not warrant that
product descriptions, product prices or other content of this website is accurate, complete,
reliable, current, or error-free. Product descriptions and images may vary according to the color
resolution of the user's device screen.
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7. DISCLAIMER
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By visiting the website and accessing the content available on the website, you accept personal
responsibility for the results of the use of the information and content available on the website.
You agree that Del Vachya does not guarantee the results of actions advised or not advised by
this website and the content available on the website. Del Vachya provides resources and
content for informational purposes only. You acknowledge and agree that your ultimate success
or failure in using the information and content available on the website will be the result of your
own efforts, your particular situation and a number of other circumstances that are beyond Del
Vachya's control.
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8. COPYRIGHT
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All materials on the website, including, without limitation, names, logos, trademarks, images,
text, columns, graphics, videos, photographs, illustrations, software and other elements are
protected by copyrights, trademarks and/or other intellectual property rights owned and
controlled by Del Vachya or by third parties that have licensed or otherwise provided their
material to the website. You acknowledge and agree that all materials on the website are made
available for limited, non-commercial, personal use only. Except as specifically provided herein.
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No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted,
or distributed in any way, or otherwise used for any purpose, by any person or entity, without
Del Vachya prior express written permission. You may not add, delete, distort, or otherwise
modify the material. Any unauthorised attempt to modify any material, to defeat or circumvent
any security features, or to utilize Del Vachya or any part of the material for any purpose other
than its intended purposes is strictly prohibited. Please do not copy any content and pass it off
as your own, as a copyright infringement will occur.
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9. COPYRIGHT COMPLAINTS
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Del Vachya will respond to all inquiries, complaints, and claims related to the alleged
infringement or violation of provisions contained in Swiss and international copyright and
intellectual property laws and regulations. Del Vachya respects the intellectual property of
others and expects users to do the same. If you believe, in good faith, that any material provided
on the website infringes your copyright or other intellectual property rights, please submit your
request via our contact information, with the following information:
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• Identification of the intellectual property right that is allegedly infringed. All relevant
registration numbers, or a statement concerning the ownership of the work, should be
included.
• A statement specifically identifying the location of the infringing material, with enough
detail that Del Vachya may find it on the website.
• Your name, address, telephone number, and e-mail address.
• A statement by you that you have a good faith belief that the use of the allegedly
infringing material is not authorised by the owner of the rights, or its agents, or by law.
• A statement by you, made under penalty of perjury, that the information in your notice
is accurate, and that you are the copyright owner or authorised to act on the copyright
owner's behalf.
• An electronic or physical signature of the owner of the copyright or the person
authorised to act on behalf of the owner of the copyright interest.
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10. PROHIBITED ACTIVITIES
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The content and information available on the website (including, but not limited to, data,
information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well
as the infrastructure used to provide such content and information, are owned by or licensed to
Del Vachya by third parties. For all content other than your content, you agree not to modify,
copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works
from, transfer, or sell or resell any information or services obtained from or through the website.
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In addition, the following activities are prohibited:
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• Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy
or otherwise exploit any content of the website, including, but not limited to, using any
robot, spider, scraper or other automated means or any manual process for any purpose
not in accordance with these terms.
• Take any action that imposes, or may impose, in our discretion, an unreasonable or
disproportionately large load on our infrastructure.
• Deep-link to any part of our website for any purpose without our express written
permission.
• "Frame", "mirror" or otherwise incorporate any part of the website into any other
website or service without our prior written permission.
• Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer
any software used by Del Vachya in connection with the website.
• Evade, disable or otherwise interfere with security-related features of the website or
features which prevent or restrict the use or copying of any content.
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11. DISCLAIMER OF WARRANTIES
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Because of the nature of the Internet, Del Vachya provides and maintains the website on an "as
is", "as available" basis and makes no promise that use of the website will be uninterrupted or
entirely error free. We are not responsible to you if we are unable to provide our Internet
services for any reason beyond our control.
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Our website may from time to time contain links to other websites which are not under the
control of and are not maintained by us. These links are provided for your convenience only and
we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express
or implied, statutory or otherwise and all such terms are hereby excluded to the maximum
extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach
of these terms you will be liable to and will reimburse Del Vachya for any loss or damage caused
as a result.
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Del Vachya will not be liable in any amount for failure to perform any obligation under this
agreement if such failure is caused by the occurrence of any unforeseen event beyond its
reasonable control including without limitation Internet outages, communications outages, fire,
flood, war or act of God.
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These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Del Vachya excludes liability for
any loss or damage of any kind howsoever arising, including without limitation any direct,
indirect or consequential loss whether or not such arises out of any problem you notify to Del
Vachya and Del Vachya shall have no liability to pay any money by way of compensation,
including without limitation all liability in relation to:
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• Any incorrect or inaccurate information on the website.
• The infringement by any person of any Intellectual Property Rights of any third party
caused by their use of the website or any product purchased through the website.
• Any loss or damage resulting from your use or the inability to use the website or
resulting from unauthorised access to, or alteration of your transmissions or data in
circumstances which are beyond our control.
• Any loss of profit, wasted expenditure, corruption or destruction of data or any other
loss which does not directly result from something we have done wrong.
• Any amount or kind of loss or damage due to viruses or other malicious software that
may infect a user's computer equipment, software, data or other property caused by
persons accessing or using content from the website or from transmissions via emails
or attachments received from Del Vachya.
• All representations, warranties, conditions and other terms which but for this notice
would have effect.
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12. THIRD PARTIES
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Through your use of the website and services you may encounter links to third party websites
or be able to interact with third party sites. Such third parties may charge a fee for use of certain
content or services provided on or by way of their websites. Therefore, you should make
whatever investigation you feel is necessary or appropriate before proceeding with any
transaction with any third party to determine whether a charge will be incurred. Where Del
Vachya provide details of fees or charges for such third-party content or services, such
information is provided for convenience and information purposes only. Any interactions with
third party sites and apps are at your own risk. You expressly acknowledge and agree that Del
Vachya are in no way responsible or liable for any such third-party sites.
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13. INDEMNIFICATION
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You agree to defend and indemnify Del Vachya and any of their directors, employees and agents
from and against any claims, causes of action, demands, recoveries, losses, damages, fines,
penalties or other costs or expenses of any kind or nature including but not limited to reasonable
legal and accounting fees, brought by third parties as a result of:
• Your breach of this agreement or the documents referenced herein.
• Your violation of any law or the rights of a third party.
• Your purchase of the products.
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14. ELECTRONIC COMMUNICATIONS
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No responsibility will be accepted by Del Vachya for failed, partial or garbled computer
transmissions, for any computer, telephone, cable, network, electronic or internet hardware or
software malfunctions, failures, connections, availability, for the acts or omissions of any service
provider, internet accessibility or availability or for traffic congestion or unauthorised human
act, including any errors or mistakes.
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15. CHANGES AND TERMINATION
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We may change the website and these terms at any time, in our sole discretion and without
notice to you. You are responsible for remaining knowledgeable about these terms. Your
continued use of the website constitutes your acceptance of any changes to these terms and
any changes will supersede all previous versions of the terms. Unless otherwise specified herein,
all changes to these terms apply to all users take effect. Furthermore, we may terminate this
agreement with you under these terms at any time by notifying you in writing (including by
email) or without any warning.
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16. PERSONAL DATA
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Any personal information you post on or otherwise submit in connection with the purchase of
products will be used in accordance with our privacy policy. Please refer to our privacy policy.
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17. INTEGRATION CLAUSE
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This agreement together with the privacy policy and any other legal notices published by Del
Vachya, shall constitute the entire agreement between you and Del Vachya concerning and
governs your use of the website.
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18. DISPUTES
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You agree that any dispute, claim or controversy arising out of or relating to the breach,
termination, enforcement, interpretation or validity of these terms or the use of the website
and purchase of the products shall be resolved by binding arbitration between you and Del
Vachya, provided that each party retains the right to bring an individual action in a court of
competent jurisdiction.
In the event a dispute arises in connection with the products offered through the website or the
breach of these terms and conditions, the parties agree to submit their dispute to arbitration
resolution before a reputable arbitration organisation as mutually agreed by the parties and in
accordance with applicable commercial arbitration rules.
You agree to initiate formal dispute proceedings by sending us a communication through our
contact information. Del Vachya may choose to send you a written offer after receiving your
initial communication. If we offer and send you a settlement offer and you do not accept the
offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the
dispute process, you must initiate the dispute resolution process before an accredited
arbitration organisation and file a separate Demand for Arbitration. Any award rendered by the
arbitration tribunal shall be final and conclusive on the parties.
To the fullest extent permitted by law, you agree that you will not file, join or participate in any
class action lawsuit in connection with any claim, dispute or controversy that may arise in
connection with your use of the website and purchase of products.
The courts of Switzerland shall have jurisdiction to hear any dispute, controversy or claim
relating to Del Vachya and its business operations. Any such dispute or controversy shall be
brought and resolved in the courts of Switzerland.
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19. FINAL PROVISIONS
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These terms and conditions are governed by the laws of Switzerland. Use of our website is
unauthorised in any jurisdiction that does not give effect to all provisions of these terms.
Our compliance with these terms is subject to existing laws and legal process, and nothing
contained in these terms limits our right to comply with law enforcement or other governmental
or legal requests or requirements relating to your use of our website, your purchase of products
on our website, or information provided to or collected by us in connection with your use of the
website and purchase of products.
If any part of these terms is found to be invalid, illegal or unenforceable, the validity, legality and
enforceability of the remaining provisions will not in any way be affected or impaired. Our failure
or delay in enforcing any provision of these terms at any time does not waive our right to enforce
the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.
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20. CONTACT INFORMATION
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If you have questions or concerns about these terms or the products, please contact us through
our contact page or via the contact information below:
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Del Vachya